Updates

In the dynamic landscape of Information Technology, constant changes are inevitable. However, with the support of the Pamplin IT help desk team, we will navigate these transitions together to make them as seamless as possible. This academic year will bring a variety of changes: a significant change on the Google contract causing most users to move significant storage to a different location, implementation of a new phone system (Zoom phones) focused on hybrid employees, and a renewed focus on the cyber threats to the university (IT Transformation), just to name a few. Certain changes may remain invisible to you, seamlessly enhancing performance and security behind the scenes, while others will prompt you to take necessary actions to adapt to the new system. I appreciate your patience as we are quickly developing processes and procures focused on making it the easiest for you. We will continue to communicate information as we can through this bi-weekly newsletter. 

- Jim Dickhans